The culture wars continue. Money from investment is potentially outweighing the purchasing power of the customer – yet, at some point, if customers leave, the investors, too, will say ‘no’ – even if it is their requirement that causes the demise of the brand they had hoped to cash in on.
In difficult times such as those caused by COVID-19, leaders are faced with having to lead, take difficult decisions and also show empathy for those around them. This episode looks at 5 key principles of crisis leadership and communication. _______ Show Notes (This is a transcript created with an AI and is not 100% complete.Continue reading “Strong and compassionate Crisis Communication”